Privacy Policy
Effective Date: June 26, 2026
Welcome to The Cake Lab. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or contact us.
1. Information We Collect
When you use our website, we may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Delivery Address
- Billing Information
- Order Details (cake design, flavor, message, delivery date, etc.)
- Payment Information (processed securely through third-party payment providers)
- IP Address, Browser Type, Device Information, and Cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your cake orders.
- Confirm, update, or cancel orders when necessary.
- Respond to your inquiries and customer support requests.
- Improve our products, services, and website experience.
- Send order confirmations and delivery updates.
- Inform you about offers, new products, and promotions (only if you have opted in).
- Comply with legal and regulatory obligations.
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials. All online payments are securely processed by trusted third-party payment gateways.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance.
- Remember your preferences.
- Analyze website traffic.
- Enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Delivery partners for order fulfillment.
- Payment gateway providers for secure payment processing.
- Website hosting and technical service providers.
- Government or legal authorities when required by applicable law.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
7. Third-Party Links
Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies before sharing your information.
8. Your Rights
You may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Update your contact details.
- Request deletion of your personal information, subject to applicable legal requirements.
- Unsubscribe from promotional emails or messages at any time.
9. Children’s Privacy
Our website is not intended for children under the age required by applicable law to independently provide personal information. We do not knowingly collect personal information from children without appropriate authorization where required.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page along with the revised effective date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
The Cake Lab
Email:info@thecakelab.in
Address: Pune, Maharashtra, India
Thank you for choosing The Cake Lab. We appreciate your trust and are committed to protecting your privacy.